Car Relocation Services in Kenya: A complete 2024 Guide
In Kenya, moving a car involves managing expenses, legal documentation, and logistics, whether it’s domestically or outside. This book offers a data-driven road map for selecting trustworthy, reasonably priced auto transport services while avoiding fraud and hold-ups.
Important Lessons
Company Vetting:
How to distinguish between scammers and authorized operators
Legal Essentials:
NTSA paperwork, customs clearance, and insurance pitfalls
Seasonal Hacks:
When to book for the lowest rates (peak vs. off-peak months)
Damage Prevention:
Steps to ensure your vehicle arrives scratch-free
Vehicle Relocation Services in Kenya
Due to the increase in private ownership transfers, intercounty business moves, and vehicle imports, car relocation has become more widespread in Kenya. Logistics companies provide a variety of vehicle transport options catered to various requirements, whether you’re transporting a family SUV from Kisumu to Nakuru because of a job change or moving a car from Mombasa to Nairobi after it has been cleared from the port. These services range from tow trucks and enclosed flatbed trucks to multi-car carriers and professional drivers who are hired.
Flatbed trucks offer high protection but cost premiums, while hiring drivers is cost-effective for shorter routes but may add mileage and road wear. Understanding needs is crucial for selecting the right service.
Choosing the Right Vehicle Transport Service in Kenya
Trust, safety, and professionalism are more important considerations when choosing a car relocation service in Kenya than price. Clear contracts, thorough tracking, skilled drivers, and appropriate insurance are all provided by reputable businesses. Online reviews are a good place to start, particularly for businesses located in Mombasa, Nairobi, and Eldoret, which are home to the majority of relocation services.
. Always ask if the company is registered, licensed, and insured.
. Request a quote in writing that outlines all expected charges, including toll fees, fuel surcharges, driver allowances, or offloading support. Some companies also offer value-added services like temporary storage or GPS tracking for high-end cars.
Working with a licensed mover also ensures your vehicle won’t get delayed due to compliance issues or stopped by police checkpoints due to improper paperwork.
Average Car Relocation Costs in Kenya (2024)
The distance, type of vehicle, and relocation method all affect car transport prices in Kenya. For example, the cost of using a flatbed truck to transport a typical sedan from Mombasa to Nairobi can range from KES 25,000 to KES 50,000. The cost may be reduced to about KES 10,000–20,000 by hiring a driver, but there are additional risks involved, such as mileage and insurance restrictions. Car dealers frequently use multi-car carrier services, which offer lower prices per vehicle but may take longer because of route scheduling.
Don’t forget to factor in unforeseen expenses like gas, car inspections, or short-term permits when creating your budget. Getting at least three quotes is always a good idea, and you should ask each provider to clarify what is (and isn’t) covered by the overall cost.
Preparing Your Car for Safe and Legal Transport
Before your car hits the road, it needs to be properly prepared. Start by cleaning both the interior and exterior, as this makes it easier to inspect and photograph the car for any pre-existing dents or scratches. Take clear, timestamped photos from all angles—these serve as evidence in case of damage during transit.
Remove personal items, electronic accessories, and valuables.
Most car relocation insurance policies do not cover contents inside the vehicle
Ensure your car is roadworthy
check the tires, oil, battery, and lights, especially if it will be driven to its destination.
For unregistered or newly imported vehicles
apply for a temporary permit from the NTSA (National Transport and Safety Authority) before transport.
Disable the car alarm and leave a quarter tank of fuel.
This gives the movers enough fuel to drive the vehicle short distances if needed but reduces fire risk during towing or flatbed transport.
Legal and Insurance Requirements for Car Transport
Transporting a car within Kenya still requires legal documentation. The owner should provide a copy of the logbook, national ID or passport, and a signed release letter if the vehicle is being relocated by someone else. For newly imported vehicles, a customs release and port clearance document are mandatory.
Make sure your car mover provides a written contract that includes insurance coverage during transit. Basic insurance usually covers physical damage caused by accidents or loading mishaps, but it’s advisable to confirm the policy details and consider purchasing extended coverage if the vehicle is high value.
If you’re relocating a car across borders (e.g., Kenya to Uganda or Tanzania), you’ll need additional documentation including COMESA insurance, cross-border clearance forms, and in some cases, proof of destination country registration or buyer details.
Managing Delays, Damages, and Unexpected Issues
Things don’t always go as planned, and road transport in Kenya has its fair share of risks. Delays can be caused by bad weather, roadblocks, mechanical failures, or driver availability. To stay ahead, maintain regular communication with your relocation service and request real-time updates.
You will need a signed delivery inspection form and your pre-transport photos to substantiate your insurance claim in the event of damage during transit. Demand that the car be inspected in front of the driver or a company representative, and make sure that everything is recorded in writing.
Reputable auto transport companies will have backup plans, like a vehicle recovery unit or emergency tow service, in case of breakdowns during the trip. Find out ahead of time what their standard procedure is in these kinds of circumstances.
Final Checks and Post-Delivery Process
Once your vehicle has been delivered, take time to inspect it thoroughly. Walk around the car and compare it with the photos taken before transport. Note any scratches, fluid leaks, or misalignments. Start the engine, test the brakes and lights, and take a short drive to confirm everything feels right.
Make sure you collect all your documents, including a delivery receipt and any condition report issued. If you used a hired driver service, check the odometer for excess mileage and cross-check fuel levels. Report any concerns within 24 hours—most insurance policies have strict claim windows.
Conclusion
Relocating a car in Kenya doesn’t have to be difficult or dangerous. You can move your car from Mombasa to Kisumu, or anyplace in between, safely and confidently if you have the right service provider, the right paperwork, and a little forethought. Spending time researching your options and getting your car ready pays off, whether you’re moving for work, purchasing a car from another country, or importing from overseas. Read the fine print, ask the right questions, and keep a record of every action you take. Ultimately, peace of mind is more important than simply moving a car.
Frequently Asked Questions
How much does it cost to relocate a car in Kenya?
It depends on the method and distance. A flatbed truck from Mombasa to Nairobi may cost KES 25,000–50,000, while shorter local moves can cost as low as KES 5,000 with a tow truck or hired driver.
Is my car insured during transport?
Most professional movers provide basic insurance. Always confirm the policy details and consider additional coverage for high-value vehicles.
Can I relocate an unregistered or newly imported car?
Yes, but you'll need to apply for a temporary road permit from NTSA. Port release and customs clearance documents are also required.
What happens if my car is damaged during relocation?
Take pictures, record the damage, and report it right away. Your insurance claim will be supported by pre-transport photographs and a signed inspection report.
